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Autonomous Scrubber Maintenance Guide

2024.02.12

In recent years, with the widespread use of autonomous cleaning machines in a wide range of industries, they have become an important tool in the field of floor cleaning. To ensure the long-term efficient operation of these intelligent devices, the VIGGO brand offers users a comprehensive "Maintenance Guide for Autonomous Cleaning Machines".


Autonomous Scrubber Maintenance Guide


Learn about common troubleshooting issues


Common troubles with floor scrubbers and how to clean them.


● The brush plate has difficulty rotating or does not work:


Possible reasons: There are foreign objects on the brush plate, and the motor is faulty.

Solution: After shutting down, clean the debris on the brush plate and check whether the motor works normally. If there is any problem, the motor may need to be repaired or replaced.


● Poor or no water absorption:

Possible reasons:

The water suction inlet is blocked.

The water suction pipeline is blocked.

The water suction machinery is faulty.

Solution: Clean the water suction inlet and pipeline, and check whether the mechanical part is normal. If there is a fault, the damaged parts may need to be repaired or replaced.


● The water pump is working abnormally:

Possible reasons: Water pump failure, power supply problem.

Solution: Check whether the water pump is working properly. If there is a problem, the water pump may need to be repaired or replaced; ensure the power connection is normal.


● The wastewater tank full prompt is invalid:

Possible cause: Waste water tank sensor failure.

Solution: Check if the sensor is blocked or damaged and repair or replace the sensor if necessary.


● Short battery life:

Possible reasons: The battery is aging, and the charger is faulty.

Solution: Replace the aging battery, check whether the charger is working properly, and repair or replace the charger if there is a problem.


● Control panel issues:

Possible reasons: Circuit failure, damaged button.

Solution: Check whether the circuit connection is normal, replace the damaged button, or repair the circuit.


Routine maintenance


Autonomous cleaning machines differ from conventional cleaning tools when it comes to maintenance, and their advanced technology and automation features need to be taken care of properly. Here are some tips from the VIGGO brand to ensure that your Autonomous Cleaner is always looking its best:


1. Regularly clean the bristles and suction nozzles

Cleaning the bristles and suction outlets is a crucial step to ensure that your cleaning machine is functioning properly. Regularly check and remove fibers, hair or other debris from the bristles to prevent clogging and slow down cleaning efficiency.


2. Check sensing and navigation systems

Ensure that the autonomous cleaning machine's sensing and navigation systems are functioning properly. Clean the sensor surface to avoid dust or dirt affecting its accuracy. Regularly check for software updates to the navigation system to ensure that the device can accurately navigate autonomously in complex environments.


3. Maintain the battery and charging system

Regularly check the battery status of the cleaner to ensure that it is charging well. Clean the charging ports and battery slots to ensure that the charging system is functioning properly. When storing the unit, it is recommended to keep the battery at a proper state of charge to prolong battery life.


4. Use suitable cleaning agents

Select the appropriate cleaning agent for your Autonomous Cleaner to avoid damage to the machine and to ensure effective cleaning. When adding cleaning agents, follow the manufacturer's recommendations and avoid using cleaning solutions that are too concentrated or unsuitable.


5. Perform regular maintenance

Carry out regular and comprehensive maintenance in accordance with the maintenance recommendations in the user manual. This includes checking all aspects of the machine's overall structure, tires, motor, etc. to make sure there are no loose parts, wear and tear, or other potential problems.


Common troubles with floor scrubbers and how to clean them

The brush plate has difficulty rotating or does not work:


Possible reasons: There are foreign objects on the brush plate and the motor is faulty.

Solution: After shutting down, clean the debris on the brush plate and check whether the motor is working normally. If there is any problem, the motor may need to be repaired or replaced.


Poor or no water absorption:

Possible reasons: The water suction inlet is blocked, the water suction pipeline is blocked, or the water suction machinery is faulty.

Solution: Clean the water suction inlet and pipeline, and check whether the water suction mechanical part is normal. If there is a fault, the damaged parts may need to be repaired or replaced.


The water pump is working abnormally:

Possible reasons: Water pump failure, power supply problem.

Solution: Check whether the water pump is working properly. If there is a problem, the water pump may need to be repaired or replaced; make sure the power connection is normal.


The waste water tank full prompt is invalid:

Possible cause: Waste water tank sensor failure.

Solution: Check if the sensor is blocked or damaged and repair or replace the sensor if necessary.


Short battery life:

Possible reasons: The battery is aging and the charger is faulty.

Solution: Replace the aging battery, check whether the charger is working properly, and repair or replace the charger if there is a problem.


Control panel issues:

Possible reasons: Circuit failure, damaged button.

Solution: Check whether the circuit connection is normal, replace the damaged button or repair the circuit.


By following these recommendations, you can ensure that your Autonomous Cleaner remains efficient over the long term, improving cleaning results while extending the life of your equipment. Not only will your floors be cleaner and more hygienic with proper maintenance, but the likelihood of equipment failure will be greatly reduced, thus extending the life of the machine and improving your return on investment.The VIGGO brand is committed to providing smarter, more convenient and more reliable cleaning solutions that make it easy to maintain a clean environment.


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