SERVICE CONCEPT OF IDRIVERPLUS
IDRIVERPLUS is committed to providing customers with "timely, professional, assured" high quality service. "Keep customers satisfied." is our service purpose. We have an experienced and skilled engineer team, professional service staff and global service and spare parts network. We will quickly respond to the service needs of global customers to provide them with services beyond expectation.
AFTER-SALES MODULE
Respond
7 * 24-hour response
Solve
48-hour closed-loop processing
(software problem)
On Site
72 hour on site handling
(unrecoverable problems)
Cloud school
OTA
Exclusive portal
Regular inspection
FAE regularly visits the site to escort the stable operation of the equipment
Global coverage
After-sales network throughout Europe, Asia, America and other countries and regions
Whole process service
Pre-sale to sale to after-sale service throughout the whole process